The main objective of this book is to describe and explain the Office Process Redesign Language (OPRL) and to recommend its use for “hands on” business leaders, office process redesign professionals and managment consultants who wish to ensure that IT investments in office systems deliver benefits. The second objective of this book is to support the academic community in their courses and research. OPRL is both an approach and a language for office process redesign. The book gives a complete specification of the OPRL language emphasizing its theoretical underpinning and showing how OPRL at its application level proposes the necessary concepts and deals effectively with the automatic generation of workflow applications on the Internet (online services). OPRL is a new approach to designing modern office processes for up to date IT infrastructure tools such as groupware, intranet and extranet platforms.

Aim and foundations of OPRL - Overview and principles of OPRL - Activities in the OPRL Project - Concepts and diagrams - Process and organizational maps - Workflow diagrams - Abstract views and models - Descriptive views and models - Application views - Case studies of organizational change–Workflow systems and applications - Modeling with Workey - Comparison between UML and OPRL.

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